Privacy policy

Who this notice covers

This notice explains how Arcade Stride handles information connected with this website and initial business enquiries. For privacy questions, contact info@arcadestride.com.

Information you choose to share

If you email us, we receive the information you include, such as your name, email address, company, project requirements and correspondence. Please send only the information needed to discuss the work.

The enquiry builder prepares a message in your browser. It does not submit the form to a server or save it in website storage. When you choose to send the prepared email, it is handled by your email provider and our email service.

Website visits and cookies

The website does not include advertising trackers, analytics scripts or social-media tracking pixels. Its own code does not set cookies or use local storage.

Our hosting provider may process technical request information, such as IP addresses, request times and browser details, to deliver the website and maintain security. Email and hosting services are provided through Hostinger.

How information is used

We use enquiry information to respond to you, understand and estimate a project, prepare a proposal, and manage related correspondence. If you become a client, additional project and billing information may be needed to perform the agreed work and keep required business records.

We do not sell personal information. Information is shared only with service providers or people who need it to support the enquiry or agreed project, or when disclosure is required by law. Separate services may be covered by their own privacy terms.

Retention and security

We keep enquiry information for as long as it is needed to handle the discussion and any resulting work, subject to applicable record-keeping requirements. Relevant business correspondence may need to be retained after a project ends.

We use access controls and appropriate account safeguards. No internet or email system can be guaranteed secure. Please do not email passwords or payment-card details.

Your requests

You can ask us about personal information you have shared, request a correction, or request deletion by email. We may need to verify a request, and applicable legal or record-keeping obligations may limit what can be deleted.

Service providers may process information in countries other than where you live. If our tools or information practices change, this notice will be updated to reflect the actual setup.